Coimbatore's prominence on the education map of India is expected to grow considerably, once the Aegis Global Academy's Institute of Customer Experience Management (ICEM) opens its doors.
The business school from the Essar conglomerate has set up its first campus in the country in the city to cater to the manpower needs of the service sector. “It is the first such institute in the country,” says Subir Ghosh, president, ICEM. The 15-month programme will have 11 months of academics and industry orientation and four months of internship.
The curriculum has been endorsed by Indian Institute of Management – Indore, Service Quality Centre, Singapore, and COPC, U.S. Classes are scheduled to being in September.